Shipping & returns

Thanks for shopping at www.halcyonproducts.com.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have 30 (change this) calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned
  item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• A restocking charge may be applied.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.

Shipping Outside the U.S. Mainland

If shipping outside the U.S. mainland (48 states, excluding Alaska and Hawaii) you may be charged a surcharge and will be responsible for any customs duties or fees.  Please contact Halcyon Products, Inc. for all shipments outside the U.S.  

Contact Us

If you have any questions on how to return your item to us, contact us.